At Clearnotion, we offer a focused suite of services designed to help organisations on their transformation journey, guided by core values – clarity and excellence.
Core Services
- Project Assurance
- Project Delivery
- Social Care Best Practice
- Business Analysis & Process Redesign
- Change Management
Project Assurance
Project Assurance: Clarity, Confidence, and Control
Project Assurance helps everyone involved see clearly how well a project is being managed—so it has the best possible chance of success. It offers useful guidance for project managers, acts as an independent voice for the project board, and provides a second pair of eyes to spot risks early and keep things on track.
Our Project Assurance Framework
There’s no single industry standard for project assurance, but we’ve developed a practical, experience-backed framework that works. It draws on best practices from PRINCE2, the APM Body of Knowledge, and the UK Government’s National Infrastructure and Service Transformation Authority. Built through years of hands-on delivery of complex, enterprise-wide projects, our framework makes it crystal clear what you need to measure—and when.
Project Assurance Review (PAR) Reports
Our independent PAR Reports give a snapshot of how your project is really doing at key stages in the lifecycle. We review plans, progress, risks, governance, and team capacity—giving you impartial insight and renewed confidence in your delivery.
Early-Stage Assurance
Sometimes the best time to bring in assurance is right at the start. We can help you shape your project from day one: choosing the right approach, building a realistic plan, and identifying the right person to lead it. This early guidance lays strong foundations, reduces risk, and helps keep your project on time and on target.
How We Can Help
- Set up your project for success
- Train your project board to be more effective
- Review and strengthen project governance
- Conduct assurance reviews at key milestones
- Support your project manager with expert advice
- Help senior leaders understand and manage risk
Project Delivery
Project Management: Delivery with Clarity and Purpose
Great project management isn’t just about plans and processes—it’s about enabling people to do their best work, with confidence and clarity. Our approach ensures everyone knows their role, understands the bigger picture, and can see exactly where the project stands at any moment.
We manage projects using both Agile and Waterfall methods, depending on what fits best. Whether it’s fast-paced iterations or structured milestones, we tailor the delivery approach to the context—always keeping your outcomes and stakeholders in focus.
Our Project Management Approach
Our work is grounded in proven methods, drawing from PRINCE2, the APM Body of Knowledge, and guidance from the Government’s Service Transformation and Infrastructure authorities. We don’t just follow the book—we know how to apply the principles in real organisations, with real people and real pressures.
We build delivery teams that are enabled, not overloaded. That means having clear roles, good communication, and shared visibility of progress, risks, and decision points—so there are no surprises.
Agile, Waterfall, or a Blend
Some projects need the structure of a Waterfall approach; others thrive on Agile delivery. We help you choose what’s right—and adapt as needed. Whether it’s sprints and backlogs or Gantt charts and gateways, we bring the discipline and flexibility to deliver effectively. And regardless of the method, we make sure your team, stakeholders, and decision-makers are fully informed and able to act—no jargon, no confusion, just clear and confident delivery.
How We Can Help
- Lead end-to-end delivery of complex projects
- Select and tailor the right delivery method (Agile, Waterfall, or blended)
- Build and support strong project teams with clear roles and responsibilities
- Set up tools and rhythms to keep everyone informed
- Manage scope, time, risk, and change with clarity
- Keep your senior stakeholders aligned and confident
Social Care Best Practice
Social Care Best Practice: Real-World Insight, Respectfully Applied
Delivering high-quality social care starts with clear, ethical, and evidence-based practice. But it doesn’t stop there. Building and sustaining best practice in social work requires ongoing reflection, strong relationships, and a deep understanding of how services operate on the ground.
At Clearnotion, we work alongside you to embed best practice in a way that respects your context, your people, and the communities you serve. Whether we’re helping to shape policy, train staff, or align systems with practice, we bring real-world insight and a collaborative, grounded approach.
Led by Experience, Driven by Values
Our work in this space is led by Joanne Ridgley, a qualified social work practitioner, trainer, and consultant with over 25 years’ experience across health and social care. Joanne’s passion lies in enabling meaningful change—working across frontline teams, senior boards, and multi-agency partnerships to improve outcomes and build lasting capability.
Her deep roots in direct practice mean she brings more than theory—she brings empathy, practical knowledge, and a clear eye for what will (and won’t) work in a busy care environment.
A Partnership for Lasting Impact
We don’t impose one-size-fits-all frameworks. Instead, we work with you to develop policies, processes, and training that reflect the way your service works, while aligning with national guidance and professional standards. Our aim is to support continuous development—helping organisations not just meet compliance, but build cultures of reflection, learning, and excellence in care.
How We Can Help
- Co-design and review policies that reflect best practice and real-world delivery
- Provide training and development grounded in social work values and evidence
- Align practice and systems to ensure ethical, efficient, and person-centred care
- Support social care transformation through change management and service redesign
- Work with senior leaders to embed reflective, outcome-focused approaches
- Build confidence and capability across teams and partnerships
Business Analysis & Process Redesign
Business Analysis & Process Redesign: Clarity Before Change
The best solutions start with the right understanding. Business analysis is the foundation of successful transformation—helping you define what’s really needed before making decisions about systems, tools, or structures.
We take the time to uncover the root causes behind challenges, ensuring that improvements are driven by evidence, aligned to your goals, and grounded in reality. Our approach often works hand-in-hand with change management—supporting organisations as they move confidently from current to future states.
Understanding, Then Improving
We don’t jump to solutions. Instead, we focus first on defining the need—through structured discovery, in-depth process reviews, and honest conversations with those who do the work.
Our analysis draws on standards from the APM Body of Knowledge, government transformation frameworks, and years of experience in health, education, and social care. We map out where you are, what’s working, and what needs to change—so every next step is informed and intentional.
Process Redesign That Works in Practice
Once we’ve understood the “why,” we help redesign the “how.” Whether it’s simplifying workflows, aligning with regulatory requirements, or ensuring digital tools support real-world practice, we co-design solutions that stick.
We don’t just deliver process maps—we build shared understanding, so people know what’s changing, why it matters, and how they fit into the picture.
How We Can Help
- Define business needs clearly before investing in solutions
- Review and redesign business processes for better outcomes
- Engage stakeholders to ensure buy-in and reduce resistance
- Align change initiatives with organisational strategy and compliance
- Support the transition from current to future state
- Build the foundation for sustainable, people-focused change
Change Management
Change Management: Guiding Change with Strategy and Sensitivity
Change isn’t just about systems and processes—it’s about people. Whether you’re rolling out new technology, redesigning workflows, or shifting culture, successful change happens when people understand it, engage with it, and feel supported throughout the journey.
Our approach to change management is structured, thoughtful, and grounded in real-world experience. We help individuals, teams, and organisations move from where they are now to where they need to be—with confidence and clarity.
Strategic, Practical, People-Focused
Change can be challenging—but it doesn’t have to be chaotic. We work alongside you to plan, prepare, and implement change in a way that makes sense for your organisation.
We build change strategies tailored to your goals, your people, and the scale of your transformation. Drawing on established models and government best practice, we guide you through every stage—from early engagement and readiness assessments to communications, training, and post-implementation support.
Managing Resistance, Building Momentum
Change often meets resistance—not because people don’t care, but because uncertainty can be uncomfortable. We help you address concerns, surface practical insights, and keep communication clear and meaningful. The result? Smoother transitions, stronger buy-in, and change that sticks.
With Clearnotion, change is not just delivered—it’s understood, accepted, and sustained.
How We Can Help
- Develop tailored change strategies aligned to your goals
- Prepare and engage stakeholders early and effectively
- Manage resistance and build long-term buy-in
- Create clear, consistent communication plans
- Support leadership and change champions
- Provide post-change follow-up and lessons learned
